In episode #13 of the Founder Real Talk podcast, my guest host Crystal Huang and I are joined by Jay Kaplan, co-Founder and CEO of Synack. We cover a lot of ground including Jay’s unique perspective on the significant vulnerabilities we all have to cyber hackers and cyber crime, how Jay decided to start the company and forge ties with his co-founder Mark Kuhr, the process of assessing their market opportunity, when and how Jay built the executive team, the importance of not settling when making executive hires, balancing customer facing activity versus all other roles as a charismatic founder and the importance of managing customer expectations. Hope you enjoy hearing from Jay!