I had a great conversation recently with Stewart Butterfield, Founder & CEO of Slack, at GGV’s Evolving Enterprise event. Stewart discusses a wide range of topics from the importance of craftsmanship and play as a pretext to facilitate human interaction, empathy for real people and not just personas, building an empathetic sales organization, being competitor aware but customer obsessed, and why diversity & inclusion is making Slack a better company. This is a must listen Founder Real Talk episode!